Cookie Policy

Last updated: July 2026

This Cookie Policy explains how Relay Your Care uses cookies and similar technologies when you visit our website.

Cookies help us operate our website, understand how visitors interact with our pages, improve website performance and provide a better online experience. This policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that may be stored on your computer, mobile phone, tablet or other device when you visit a website.

Cookies can help websites remember information about your visit, maintain functionality, understand website usage and improve the experience for visitors.

2. How We Use Cookies

Relay Your Care may use cookies and similar technologies for purposes including:

Keeping our website functioning correctly
Maintaining website security
Remembering certain preferences
Understanding how visitors use our website
Monitoring website performance
Identifying technical issues
Improving website content and user experience

3. Types of Cookies We May Use

Essential Cookies

Essential cookies support basic website functionality and security. These cookies may be necessary for certain parts of the website to work correctly and generally cannot be disabled through our website.

Functional Cookies

Functional cookies may allow the website to remember choices or preferences you make and provide enhanced functionality.

Analytics and Performance Cookies

Where analytics tools are enabled, analytics cookies may help us understand how visitors interact with our website, including which pages are visited, how visitors navigate the website and how the website performs.

We may use this information to improve website structure, content, accessibility and performance.

Marketing Cookies

If marketing or advertising technologies are used on our website, cookies or similar technologies may be used to understand the effectiveness of campaigns or provide more relevant advertising.

Where required, these technologies will only be used in accordance with applicable consent and privacy requirements.

4. Third-Party Cookies

Some website features or services may be provided by third parties. Depending on the services enabled on our website, these third parties may place or access cookies on your device.

Third-party technologies may include services used for:

Website analytics
Embedded maps
Video or other embedded content
Website security
Performance monitoring
Social media features
Advertising or campaign measurement, where applicable

Third-party providers are responsible for their own privacy and cookie practices. We encourage you to review their privacy information where appropriate.

5. Website Analytics

Relay Your Care may use website analytics tools to better understand how visitors use our website.

Analytics information may include information such as pages visited, approximate location, device type, browser type, referral source and general interactions with the website.

We use this information to understand website performance and improve the experience we provide to visitors.

6. Managing Your Cookie Preferences

Where a cookie consent or preference tool is available on our website, you may be able to accept, reject or manage certain categories of non-essential cookies.

Essential cookies may remain active where they are required for the website to operate securely and correctly.

7. Managing Cookies Through Your Browser

Most web browsers allow you to view, manage, block or delete cookies through your browser settings.

You can change these settings at any time. However, blocking or deleting certain cookies may affect the functionality or performance of some parts of our website.

8. Personal Information and Cookies

Information collected through cookies or similar technologies may, in some circumstances, constitute or be associated with personal information.

Where this occurs, we handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, the technologies we use or applicable requirements.

The latest version will be published on our website with the date of the most recent update.

10. Contact Us

If you have any questions about this Cookie Policy or how cookies are used on our website, please contact us.

Relay Your Care
Queensland, Australia
Email: info@relayyourcare.com.au
Phone: 0485 961 700